Mobile / Slots
gtn99 collects and uses your personal data only to operate your account, process transactions through Rocket, Upay and Bank Transfer, and keep your session secure. Access to and use of this policy depends on your local law and eligible regions.
When you open an account on gtn99, we collect the information you provide during registration — your name, contact details and the payment method you choose to fund your wallet. Where you use Rocket, Upay or Bank Transfer, we record the transaction reference and amount linked to your account; we do not store full payment credentials on our servers beyond what the payment rail requires. We also collect technical data: your device type, browser, IP address and session activity. This helps us detect unusual access patterns and keep your account secure. Cookies and similar tools track your preferences across sessions so the lobby remembers your last position. We do not sell your personal data to third parties. Data shared with payment processors is limited to what each processor needs to complete your transaction. Any use of your data for product improvement is done on anonymised and aggregated records only. How this policy applies to you depends on your local law and the eligible regions from which you access the platform.
This policy covers the personal data gtn99 processes directly — through your account, your wallet activity and your interactions with our platform. It does not extend to third-party services you reach through links on our pages. The scope below sets out the four areas this policy addresses and one area it does not govern.
Data collected when you log in, update your profile or change your password is covered here. This includes your email, contact number and any identity details you submit through the account settings page.
Payment records linked to Rocket, Upay and Bank Transfer are processed under this policy. We hold only the reference data needed to reconcile your wallet balance; full credential storage is handled by the payment provider.
Your browsing behaviour within gtn99 — which game categories you open, how long you stay on a section and which lobby filters you apply — is collected as session data and used only to improve site navigation.
External sites, payment gateways and game studios operate under their own privacy terms. Once you leave gtn99 or interact with a provider's content frame, this policy no longer governs how your data is handled.
You have several concrete actions available to you regarding the personal data we hold. You can request a summary of the data linked to your account at any time by contacting our support team through the channels published on the site. If any detail is incorrect — your registered email, contact number or linked payment method — you can update it directly through the account settings section; follow the fields and verification steps shown there. Where you believe data is being held beyond what is necessary, you can raise a request asking us to review retention on your record. We will assess it against the operational requirements that apply to your account history. If you have a question about how a specific data point is used, sending a written query to our support route is the right first step. Response times depend on the nature of the request and are not subject to a published SLA on our end, so submit your query with a clear subject line describing the data concern.
Contact support to request a summary of the personal data tied to your gtn99 account. Include your registered email and account reference so we can locate the correct record promptly.
Open the account settings page to update your name, contact number or linked payment method. Follow the verification steps shown on that screen; some changes may require identity confirmation.
If you are unsure how a specific data point is used — for example, a transaction reference from a Rocket or Upay payment — submit a written query to our support team with a clear description of what you want clarified.
You may ask us to review whether data is held longer than necessary for your account. We will check it against our operational requirements and respond through the same support channel you used.
If you have a question about how your data is stored or want to make a request under this policy, use one of the contact routes below. We only list channels that are active and published on the site; we do not invent support hours or response commitments here.
Open the chat icon on any page of the gtn99 site to connect with the support team. Use this route for straightforward account or data questions that need a quick answer.
Send a written data request to the email address listed in the Contact section of the site. Include your account email and a clear description of your request so it can be routed correctly.
The Help Centre on the gtn99 site covers common account and data topics. Check there first for answers about cookie settings, account data fields and how to update your registered payment method.
Our approach to data handling is built around what is needed to run your account and nothing more. We do not aggregate your personal record with advertising profiles, and we do not share identifiable data with third parties outside of what a payment processor or legal obligation requires. Cookie settings can be adjusted through your browser at any time; disabling certain cookies may affect how the lobby loads for your session. Account data is retained for as long as your account is active and for a period after closure to meet standard operational requirements. When you want to make a change to how your data is handled, the account settings page and our published support routes are the right starting points.
Cookies on gtn99 track session preferences and lobby navigation. You can manage or clear them through your browser settings. Some functional cookies are required for login and account wallet access to work correctly.
Access to your account data requires authentication. If you notice an unrecognised login or a transaction reference you do not recognise — including a Rocket or Bank Transfer entry — contact support through the published channel immediately.
We keep your account data for as long as the account is open and for a defined period after closure. The retention period covers transaction records, account registration data and session logs needed for operational purposes.
When this policy changes in a material way, we will post the revised version on this page. Continuing to use your account after a posted update means you have seen the revised terms. Check this page periodically if data handling matters to you.
Real questions about your data, your rights and how this policy works in practice — answered directly without legal jargon.
We collect your name, contact details and the information you submit during registration. If you link a payment method such as Rocket, Upay or Bank Transfer, we record the transaction reference needed to reconcile your wallet. We do not store full payment credentials on our servers.
We share data only where necessary: with payment processors to complete your transactions, and where a legal obligation requires disclosure. We do not sell your personal data or share identifiable records with advertisers or marketing partners.
Open the account settings page and follow the fields shown there. Some changes — such as updating your registered email or linked payment method — may require a verification step. If a field is locked, contact support through the published channel to request the change.
Yes. Send a request to the email address listed in the Contact section of the site. Include your registered email and account reference. We will locate your record and respond through the same channel. Response timing depends on the nature of the request.
Cookies keep your session active and remember your lobby preferences. You can manage or clear them in your browser settings. Disabling functional cookies may affect login and account wallet features. Preference cookies can be cleared without affecting core account access.
Access to and use of gtn99 depends on your local law and eligible regions. Where the platform is accessible to you, this policy governs the personal data we collect and hold. Review your local regulations to confirm that using this platform is permitted in your region.